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FAQ

Product Materials & Selection

What’s the difference between Cotton, Tencel, and 60s High-count Cotton?

Cotton: Breathable but wrinkles easily. Wash in cold water to prevent shrinkage.
Tencel: Cooler than cotton, requires lay-flat drying to avoid hardening.
60s High-count: Dense weave resists pilling. Use a laundry bag.

How to identify real Silk vs. synthetic?

Real silk burns with a hair-like smell; synthetic melts into hard lumps.

Care & Maintenance

What’s the washing temperature for different fabrics?

Cotton ≤40°C, Tencel ≤30°C, Silk dry-clean only.

How to prevent dust mites?

Wash weekly and sun-dry or use a steam iron.

Payment & Security

What payment methods do you accept?

Alipay, PayPal, Credit Cards (Visa/MasterCard).

Is my payment secure?

SSL encrypted and PCI-DSS compliant.

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